As Head of Operations at Small Steps, I oversee the center’s daily operations, strategic planning, and organizational development to ensure high-quality service delivery and operational excellence. My role includes managing the Human Resources function, streamlining administrative processes, ensuring regulatory compliance, and supporting cross-functional teams to align with the center’s mission. With over 12 years of experience in the UAE across compliance, administration, and operational management, I bring a strong foundation in regulatory standards and organizational efficiency. I am passionate about creating structured, supportive environments where teams can thrive and children can receive consistent, high-quality care. Driving continuous improvement, building strong operational systems, and supporting a purpose-driven team are at the heart of my professional goals.